When I started photography I made a list of all of the things I didn’t like about photography and worked backwards from there. I made sure to have a response for everything that bothered me as a customer.
“When I started photography I made a list of all of the things I didn’t like about photography and worked backwards from there.”
I started with price, vowing to never over-price my services and only offer them at a price that I found reasonable, consistent from client to client, and at a price that was good for clients AND business (not just one or the other). After price, I recognized that in all my experiences as a photography customer, I was not pleased with turn-around-times and I have made it a point to offer the best turn-around-times in the industry. For EVERY project, I guarantee a 24 to 72 hour turn-around-time and provide all photos, edited, by an electronic link.
“…I recognized that in all my experiences as a photography customer, I was not pleased with turn-around-times and I have made it a point to offer the best turn-around-times in the industry.”
Finally, as a fan or customer of photography I wanted diversity. When I purchased a session or a product, I didn’t want my photos to look like everyone else’s so I made it a priority to make every session as unique and beautiful as the subject. Collectively, I call all of this the “new photography standards” – a modern and customer friendly way of doing photography.
“…I didn’t want my photos to look like everyone else’s so I made it a priority to make every session as unique and beautiful as the subject.”
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